Australia's AI-First Managed Service Provider
Managed IT, AI automation, and production AI agents — one partner, month-to-month. Replace three vendors with one.
AI workflow automations shipped to production
AI agents deployed across 12+ business functions
Hours saved monthly across managed IT clients
Trusted by forward-thinking Australian businesses for managed IT & AI automation
Discover. Automate. Manage.
AI engineers know how to build models. SyncBricks knows how to run a business. With 30+ years managing enterprise IT and automating business processes across Australia, our team knows exactly which tasks to delegate to AI agents and which ones still need a human.
We look at everything, not just IT
We sit with your finance team, HR, customer service, admin, ops. We document every process and score it: can AI handle this? Does it need a person with AI backing them? Or is it fine as is? You get a straight answer, not a sales pitch.
We only automate what's worth automating
If a process benefits from AI, we build an agent for it. A chat agent for customer queries. An invoice agent for Xero. A screening agent for resumes. Each one trained on your data, plugged into your systems. If something doesn't need AI, we leave it alone.
We keep it running, or hand it over
The agents do the day-to-day work. Your people handle the exceptions and sign off on the important stuff. We can manage everything on an ongoing basis, or we train your team and step back. Your call.
Managed IT, AI Automation & AI Agents
A complete AI-First MSP stack for Australian mid-market: managed IT services, managed cybersecurity, AI automation, AI agents, fractional CTO advisory, ESG reporting, ERP selection and integration, Xero AI agents, firewall configuration and open source AI — delivered by one provider with measurable ROI.
Managed IT Services
24/7 network monitoring, helpdesk, cloud infrastructure, cybersecurity monitoring, backup & disaster recovery, vendor management.
Learn moreManaged Cybersecurity
Essential Eight compliance, managed SIEM/XDR, ransomware protection, vulnerability management, security awareness training.
Learn moreAI Automation
Workflow automation with n8n, document processing, CRM/ERP integration, intelligent reporting and quarterly ROI reviews.
Learn moreAI Agents
Autonomous AI workers for customer service, sales, operations, finance and HR. Deployed, monitored and managed 24/7.
Learn moreAI Training & Advisory
Fractional CTO services, AI transformation roadmaps, staff training workshops and quarterly strategy sessions.
Learn moreESG Reporting
Mandatory climate reporting compliance, Scope 3 emissions tracking, ASRS compliance and annual sustainability reports.
Learn moreERP, Xero AI, Firewall & Open Source AI
Deeper specialist capability for Australian mid-market — ERP selection and integration, Xero AI agents, firewall configuration, and sovereign open source AI.
ERP Selection & Implementation
Vendor-agnostic ERP selection, implementation and ERP integration for Australian mid-market — NetSuite, MS Dynamics 365, SAP Business One, MYOB Advanced.
Learn moreERP & Xero Integration
Two-way ERP integration to Xero, MYOB, HubSpot, Salesforce, Shopify, 3PL and payroll — built on n8n and native APIs.
Learn moreXero AI Agents
AI agents for Xero — invoice triage, debtor follow-up, bill coding, BAS prep and payday super reconciliation.
Learn moreFirewall Configuration
NGFW setup, firewall rules and managed service — Fortigate, Palo Alto, Sophos, Azure Firewall and AWS Network Firewall.
Learn moreOpen Source AI & Self-Hosted LLM
Sovereign AI on Australian infrastructure — open source AI models (Llama, Qwen, Mistral), self-hosted LLM deployment, OpenClaw AI.
Learn moreThe real problem isn't AI.
What most places do
- Buy AI tools before understanding the problem
- Automate the wrong things
- Nobody documented how anything works
- Run a pilot that never goes live
- Pay consultants who hand over a PDF and leave
- Hire AI engineers who've never run a business process
- Staff worried AI is coming for their jobs
What we do
- Look before we build. We find the real opportunities first.
- Tell you when AI isn't the answer. We'd rather be straight with you.
- Document everything. SOPs, workflows, the lot.
- Ship agents that actually run. In production, not a demo.
- Build it and manage it. Not slide decks.
- 30+ years in business operations. We've done the work before we automated it.
- AI works with your people. Nobody loses their job, they lose the grunt work.
AI amplifies your people. It doesn't replace them.
Your accounts team wasn't hired to copy numbers between spreadsheets. Your HR coordinator wasn't hired to read 2,000 resumes a year. Your support team wasn't hired to answer the same ten questions over and over. AI agents take over the repetitive stuff so your people can do the work they were actually hired for. Better decisions, better service, and for the first time, a real shot at work-life balance.
Trusted across sectors.
Clear pricing. No surprises.
Start small, prove value, scale when you're ready.
AI-Readiness Assessment, Automation Sprint, Agent Pilot and Training Workshop — fixed price, fixed timeline, fixed deliverables.
Managed IT from A$150/user/month. AI Agents from A$1,500/agent/month. Month-to-month, no lock-in, 10–15% annual discount.
AI Automation, Managed Cybersecurity, Strategic Advisory and ESG Reporting — scoped to your stack, headcount and compliance posture.
What clients say about us.
“We were about to throw money at AI tools for every department. SyncBricks went through our 140 processes and said only about 60 make sense for AI. That saved us a fortune. The ones they did automate genuinely changed how we operate.”
“Our admin team was drowning in student enquiries and enrolment paperwork. SyncBricks set up agents for both. The team actually has time for students now instead of being stuck in spreadsheets all day.”
“The process discovery on its own was worth every cent. We had so much knowledge locked in people's heads. They documented the lot, then automated finance and customer service. We went from 15 admin staff to 6 and the output actually improved.”
Backed by 100+ Years of Combined Expertise
Our team brings deep expertise across technology, business, finance, business processes and AI. Not junior developers learning on your infrastructure – seasoned professionals who have managed enterprise IT, run operations, and deployed AI at scale.
Technology
25+ years managing enterprise IT, ERP systems, cloud infrastructure and cybersecurity across 4 countries.
Business
Led digital transformation for 350+ user organisations across professional services, logistics and healthcare.
Finance
Automated finance operations including invoicing, reconciliation, forecasting and compliance reporting.
Business Processes
Mapped 1,400+ workflows into automation blueprints. We know what to automate and what to leave alone.
AI
350+ custom AI agents deployed across 12+ business functions. From document processing to intelligent decision-making.
Jafri
Founder & AI Operations Lead
Three-time Top 200 Global CIO with 25+ years leading digital transformation, AI automation and enterprise technology across Australia, the Middle East and South Asia. Under his leadership, SyncBricks unites senior practitioners from finance, HR, procurement and operations — ensuring every AI deployment is grounded in real business process expertise, not theory.
AI-First IT Blog
Practical insights on managed IT, AI automation, AI agents and digital transformation for Australian mid-market businesses.
Xero Payday Super Australia 2026: What Businesses Must Do Before 1 July
Xero payday super guide for Australian businesses. What changes on 1 July 2026, how Xero handles payday super, reconciliation traps, and how AI agents can automate payday super compliance.
What Is ERP? Plain-English Guide for Australian Businesses in 2026
What is ERP, what does ERP stand for, and when does an Australian business actually need an ERP system? Plain-English guide to ERP software, cloud ERP, and the main ERP platforms used by Australian mid-market.
Cloud ERP vs On-Premise ERP: Australian Mid-Market Guide 2026
Cloud ERP vs on-premise ERP for Australian mid-market businesses in 2026. Total cost of ownership, security, integration and decision framework for choosing between cloud-based ERP systems and on-premise platforms.
Questions we get asked a lot.
How do you figure out where AI fits in our organisation?
Do you only work with businesses?
What if it turns out we don't need AI?
How is this different from normal automation?
Will AI replace my staff?
Is my business data safe with AI agents?
Do you stick around after building the agents?
How much does this cost?
Talk to Australia's AI-First MSP.
Tell SyncBricks a bit about your organisation. Our team responds within a business day with an honest view of where managed IT, AI automation and AI agents can help — and where they can't.
Book a Free AI & Managed IT Assessment