Sydney, New South Wales

IT and ERP services for Sydney businesses

Sydney businesses are supported remotely from Melbourne, with on-site visits arranged as needed for work that requires someone at your premises.
Talk to us Managed IT in Sydney

What we do for Sydney businesses

Four services, each with its own page explaining how it works locally.

Managed IT in Sydney

For Sydney clients, day-to-day support is remote: helpdesk, Microsoft 365, device management, patching and firewall changes all happen without a site visit. Where hardware, cabling or an office move needs someone on the ground, we arrange an on-site visit as needed and agree up front how that is handled.
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Managed cybersecurity in Sydney

Sydney's financial and professional services firms often face security questionnaires from clients and insurers. An Essential Eight assessment gives you a clear, honest answer to those questions and a prioritised uplift plan. Nearly all of this work is done remotely, with workshops held online.
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ERP implementation in Sydney

Sydney wholesalers, distributors and service businesses come to us when stock, orders and billing no longer fit in accounting software. ERP implementation for Sydney clients is run mostly online, with process mapping workshops by video, and on-site sessions arranged for key moments such as go-live when they add value.
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ESG reporting in Sydney

Many larger companies headquartered in Sydney are early in the climate reporting timeline and are asking their suppliers for data. We help Sydney businesses capture emissions and ESG data from their own systems so they can respond with numbers they trust.
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Working with Sydney businesses

Sydney is home to a large share of Australia's financial services, professional services and technology businesses, plus a wide spread of distributors, health businesses and multi-site retailers across Western Sydney and beyond. Many of these businesses handle sensitive client or financial data, and their customers and insurers increasingly ask how it is protected.

For a Sydney business without its own IT team, that usually means two needs at once: reliable day-to-day support for staff, and a security baseline that can be explained to a client or an insurer. Managed IT covers both, with the Essential Eight as the reference point for the security work.

For a closer look at how day-to-day IT support is delivered here, see managed IT services in Sydney.

How we deliver

Delivery

  • We are based in Melbourne and support Sydney businesses remotely first. Almost all day-to-day IT work, from password resets to Microsoft 365 changes, device rollouts and firewall management, is done remotely and does not need anyone on-site.
  • When something does need a person at your premises, such as a network install or an office move, we arrange an on-site visit as needed. We agree how on-site work will be handled for your sites before we start, so there are no surprises.

Hours and industries

  • Sydney and Melbourne share a time zone, including daylight saving, so our business hours match yours.
  • Industries we often see: Financial services, Professional services, Technology, Healthcare, Wholesale and distribution.

FAQ

Questions from Sydney businesses

Do you have an office in Sydney?

No. SyncBricks is based in Melbourne. We support Sydney businesses remotely first and arrange on-site visits as needed for work that requires someone at your premises.

How does remote support work for a Sydney business?

Your staff raise requests by email, phone or the support portal. We triage by business impact and resolve most issues remotely using management tools on your devices and admin access to Microsoft 365 and your network equipment.

What happens when something needs to be done on-site in Sydney?

We arrange an on-site visit as needed. Before we start, we agree how on-site work is handled for your sites, including how it is scheduled and charged, so it is clear in advance.

Are we in the same time zone?

Yes. Sydney and Melbourne share a time zone and both observe daylight saving, so our business hours line up with yours.

Related

Working with a business in Sydney?

Tell us what you need help with, IT or business systems, and we will tell you how we would approach it.

Start a conversation How pricing works